wpnct Terms and Conditions
Please read these terms and conditions carefully before using the wpnct platform. This document forms the basis of the agreement between you and us.
Introduction and Definitions
1.1 General Introduction
wpnct is an online entertainment platform that provides casino games, sports betting and related services for users in Bangladesh. These Terms form a legally binding agreement between you ("User" or "Member") and wpnct.
These Terms may be updated from time to time. We will notify you appropriately before any changes take effect. Continued use of the platform after changes indicates that you have accepted the updated Terms.
1.2 Definitions
- "Platform" — The wpnct website, app and related digital services.
- "Account" — A user's registered personal account.
- "Bonus" — Promotional rewards or additional funds provided by wpnct.
- "Wagering Requirement" — The total betting amount required before a bonus can be withdrawn.
- "Taka" or "৳" — Bangladeshi Taka (BDT).
Eligibility and Registration
2.1 Age Requirement
You must be 21 years of age or older to use the wpnct platform. Account registration or use of the platform by anyone under the age of 21 is strictly prohibited. We may request relevant documents for age verification at any time.
2.2 Single Account Policy
Only one account is permitted per individual. Creating multiple accounts from the same person, household, IP address or device is strictly prohibited. In the event of a violation of this rule, all associated accounts may be closed and balances forfeited.
2.3 Accuracy of Registration Information
All information provided at the time of registration must be completely accurate and truthful. Registering with false information may result in the account being cancelled and any deposited funds being forfeited. If any information changes, you must inform our support team immediately.
2.4 Account Security
It is your responsibility to keep your account password and login details completely confidential. Sharing this information with third parties is prohibited. If you suspect unauthorized access, contact our 24/7 live chat support immediately.
Deposits and Withdrawals
3.1 Deposit Rules
The minimum deposit amount on the wpnct platform is ৳100. This limit is the same for all payment methods. Deposits can be made via the following payment channels:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
The account used for depositing must be registered in your own name. Depositing using another person's payment method is not permitted.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 1 hour. Once the withdrawal request verification process is complete, funds will be sent to the specified payment method.
KYC (Know Your Customer) verification may be required at the time of withdrawal. The deposit method and withdrawal method must generally be the same.
3.3 Transaction Verification
wpnct may request additional verification for unusual or suspicious transactions. If fraud or money laundering is suspected, we reserve the right to suspend transactions and notify the relevant authorities.
Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 will earn a bonus of ৳1,200.
To withdraw this bonus, a wagering requirement of 15 times (15x) the original bonus amount must be completed. Example: a ৳1,200 bonus requires a total of ৳18,000 in bets.
4.2 Bonus Usage Terms
- Bonuses may only be used to play games on the wpnct platform.
- Bonus funds cannot be withdrawn before the wagering requirement is met.
- Another bonus cannot be claimed while one bonus is active.
- wpnct reserves the right to change or cancel bonus offers at any time.
- If misuse of a bonus is proven, the bonus may be forfeited.
4.3 VIP Program
wpnct's VIP program has three tiers. Weekly cashback benefits are available at each tier:
- Bronze — Up to 0.5% cashback per week.
- Silver — Up to 1.0% cashback per week.
- Gold — Up to 1.5% cashback per week.
You can advance to a higher VIP tier through regular active participation. Contact the support team for detailed information about VIP benefits.
Gaming Policy
5.1 Fair Play Policy
wpnct follows a fair play policy in all games. Our games are operated using certified Random Number Generator (RNG) technology, which ensures impartial and verifiable results.
5.2 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure:
- Bonus abuse or bonus hunting strategies.
- Collusion (coordinating with other players).
- Use of software or automated bots.
- Exploiting any technical vulnerabilities of the platform.
- Using the platform for money laundering purposes.
5.3 Technical Errors
The result of any game may be voided due to server errors, disconnections or other technical issues. In such cases, wpnct reserves the right to adjust the affected bets. In the relevant circumstances, wpnct's decision will be considered final.
Privacy and Data Protection
6.1 Data Collection and Use
wpnct uses users' personal information solely for the provision and improvement of services. We keep your information secure using SSL encryption technology. For detailed information on our personal data policy, please read our Privacy Policy.
6.2 Sharing Information with Third Parties
We never sell or rent users' personal information. However, information may be shared in the following cases:
- Authorized payment gateways for payment processing.
- As required by legal obligations or government directives.
- Security organizations that assist in fraud prevention.
Responsible Gaming
7.1 Responsible Gaming Commitment
wpnct believes that online gaming is an entertainment activity, not a source of income. We encourage users to play responsibly and provide support for those who are experiencing difficulties.
7.2 Self-Control Tools
Users can set the following limits for themselves:
- Daily / weekly / monthly deposit limits.
- Loss limit setting.
- Session time limits.
- Temporary or permanent account closure (Self-Exclusion).
Contact our 24/7 live chat to activate these features. Visit our Responsible Gaming page to learn more.
Gambling addiction is a mental health issue. If you or someone you know is having difficulty controlling gambling, please seek professional help and contact our support team.
Account Closure and Suspension
8.1 Closure by wpnct
wpnct reserves the right to temporarily or permanently close any account in the following circumstances:
- Serious violation of the Terms.
- Providing false or fraudulent information.
- Operating multiple accounts.
- Bonus abuse or attempted fraud.
- Attempts to compromise the security of the platform.
8.2 Closure by the User
You may request to close your account at any time through our support team. Any outstanding bonuses or promotions will be cancelled before the account is closed. However, legitimately earned real money (Real Balance) may be withdrawn.
Limitation of Liability
9.1 Service Continuity
wpnct makes every effort to ensure uninterrupted service. However, service may be temporarily disrupted due to maintenance, technical issues or unavoidable circumstances. wpnct will not be held responsible for any losses arising from this.
9.2 Third-Party Content
Various game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) operate games on the wpnct platform. These game providers may have their own policies, and wpnct is not directly responsible for the quality of their games or any technical issues.
9.3 Personal Loss Claims
Under no circumstances will wpnct be liable for indirect, incidental or special damages. Any financial loss from using the platform is entirely the user's own responsibility.
Dispute Resolution and Contact
10.1 Complaints Process
In the event of any dispute or complaint, please first contact our 24/7 live chat support. We will do our best to resolve your issue with the utmost sincerity. If the matter is not resolved via live chat, you may send a detailed complaint by email.
Email contact: [email protected]
10.2 Final Decision
In any dispute, the decision of wpnct's management board will be considered final. However, we are committed to resolving disputes in a fair and transparent manner at all times.
10.3 Changes to the Terms
wpnct reserves the right to modify these Terms at any time. A notice will be posted on the platform before any changes take effect. If you disagree with the new Terms, you may request to close your account.
Have a question?
Our support team is available 24/7 to help in English. Contact us via live chat for any questions or issues.